Privacy Policy

This policy explains what personal information World House Community collects when you use worldhousecommunity.com, why we collect it, and the choices you have. For any privacy question, contact info@worldhousecommunity.com.

Information you give us: when you use the contact form, we collect your name, email address, and optionally your organization, city/country and message. When you buy something, our checkout provider collects your name, email, shipping and billing address and payment details.

Information collected automatically: basic technical data such as IP address, browser type, device, pages visited and referring site, used to run and secure the site.

Information stored on your device: your shopping cart is saved in your browser's local storage so it's still there when you come back.

To reply to your messages and inquiries; to process and deliver orders, handle refunds and provide customer support; to send transactional emails (such as order or account emails); to keep the site secure and prevent fraud; and to understand how the site is used so we can improve it.

We only send marketing emails if you've agreed to receive them, and every such email includes an unsubscribe link.

We process your data to perform a contract with you (orders), based on our legitimate interests (running and securing the site, answering inquiries), to meet legal obligations (tax and accounting records), or with your consent (marketing emails, optional cookies). You can withdraw consent at any time.

We don't sell your personal information. We share it only with service providers that help us run WHC, including: our website hosting and database provider; our email delivery provider; Shopify (online store and checkout); Stripe (payment processing); and embedded content providers such as Spotify, SoundCloud, YouTube and Google Maps when you view pages containing their content.

We may also disclose information if required by law or to protect our rights, users or the public.

Our providers may process data in the United States and other countries. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses.

Contact messages are kept for as long as needed to handle your request and then up to 24 months. Order records are kept as long as required by tax and accounting law (typically 7 years). Technical logs are kept for a short period.

Depending on where you live (including under the GDPR, UK GDPR and California CCPA/CPRA), you may have the right to access, correct, delete or export your data, to object to or restrict certain processing, and to opt out of marketing. California residents have the right to know what we collect and not to be discriminated against for using their rights. We do not sell or share personal information for cross-context behavioral advertising.

To make a request, email info@worldhousecommunity.com. We'll respond within the time required by law. You can also complain to your local data protection authority.

We use reasonable technical and organizational measures to protect your data, including encrypted connections. No method is 100% secure.

The site isn't directed to children under 16 and we don't knowingly collect their data. If you believe a child has given us information, contact us and we'll delete it.

We may update this policy. The date at the top shows the latest version.